Returns and exchanges must be made in 30 days and product must be in new, unused condition. Please include a copy of your invoice and the reason for your exchange/return (wrong size, wrong color, etc.).
Return address is; Happy Horses Bitless, The Barn, 163 Bangalow Rd, Howards Grass, NSW, 2480
Return freight is paid by the customer. Returns must be sent via a shipping method that enables tracking (express/registered post), or you will be liable for any goods that don't arrive.
We'll authorize your return and process your refund once we've received the returned item. For exchanges, please include a paid self addressed freight bag with your return.